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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kate McCombs

September 24, 2023

5  out of  5 rating by Kate McCombs
"Great customer service!"

Alex Chu

September 9, 2023

5  out of  5 rating by Alex Chu
"Astrid really helped me set up my car insurance premium and I feel that my case was fairly confusing to figure out. She is also very responsive and still assists me with any questions promptly by email."

andi lozano

August 31, 2023

5  out of  5 rating by andi lozano
"Astrid Pimentel is a great representative . Has been very helpful 🙂"

Kelly Gerardi

August 26, 2023

5  out of  5 rating by Kelly Gerardi
"This office goes above and beyond to help me with my insurance questions and needs!! They have guided and supported me through some very difficult times! I feel very comfortable calling and leaving a message as I know I will be called back. Thank you all."

Chris F

August 18, 2023

2  out of  5 rating by Chris F
"I had left a 5 star rating 2 years back and at the time I feel like the customer service was absolutely superb, I've been with Scott Marxer State Farm for many years now and I generally always felt in good hands with them. Although lately I feel like the customer service that I have been receiving these past couple weeks have been horrible. I've called multiple times and get sent right to a voice mail. I've called last month or so and asked for a specific agent and I got questioned with attitude about why I want to speak with that agent. I've talked to two reps about my policy for changes and quotes this week alone and I get told I'm going to get a call back and I never do and changes don't get made on my policy. I've recommended people here and each of those people got a policy as they are family and some are friends, but I haven't received very family vibes from you guys lately and it's disheartening. I'm open to change my review based on how I feel with you guys throughout the year."

Evan Malitz

August 16, 2023

5  out of  5 rating by Evan Malitz
"Quick & easy policy update with Astrid! Happy to work with her!"

Kelsey Dugas

July 28, 2023

5  out of  5 rating by Kelsey Dugas
"I just want to say I am beyond pleased with my new rep Astrid! She was amazing, right to the point, kind and very informative! I am happy with the decision I’ve made with the help of her. Excellent customer service"

Michelle Havas

July 7, 2023

5  out of  5 rating by Michelle Havas
"I have been using Scott Marxer for all of my insurance needs for well over 10 years and have been very satisfied. My recent interaction was with Victoria, who was very professional and helpful."

Suzann Kettler

July 5, 2023

5  out of  5 rating by Suzann Kettler
"Excellent service."

ALVIS RODRIGUEZ

July 3, 2023

5  out of  5 rating by ALVIS RODRIGUEZ
"(Translated by Google) THANK YOU SO MUCH FOR YOUR HELP ASTRID (Original) MUCHAS GRACIAS POR TU AYUDA ASTRID"

E Guerrero

July 2, 2023

5  out of  5 rating by E Guerrero
"I had the best State Farm agency service. I had Astrid Pimentel, which was very patient and informative about the polices I wanted and needed"

Melissa Soto

July 1, 2023

5  out of  5 rating by Melissa Soto
"Very friendly service. Prompt, professional. State Farm is a one stop shop for a variety of insurance."

Jesus Tejada

June 30, 2023

1  out of  5 rating by Jesus Tejada
"Worst experience I wouldn’t recommend."

ivy ramos

January 30, 2023

5  out of  5 rating by ivy ramos
"Lateef was awesome. Accommodate all my needs. I definitely recommend him and this company."

Jorge Gomez

January 17, 2023

5  out of  5 rating by Jorge Gomez
"Scott, Lateff and Junior work hard to gain my business and to keep my assets protected. Great team, great listeners, knowledgeable guys. They are there for me every season. They are really trusted agents."

Brian McPartland

January 10, 2023

5  out of  5 rating by Brian McPartland
"Lateef was a pleasure to work with very good experience with him and I’ll refer friends"

Brad Marxer

December 9, 2022

5  out of  5 rating by Brad Marxer
"The best insurance agent around! Scott and everyone in his office do an amazing job at helping you figure out your insurance needs and then providing you with the best product to suit those needs. He and his staff are very knowledgeable about the industry and work hard to provide you with the best prices possible. When I was in an accident, Scott went above and beyond to help me through the process. From submitting the claim, to the rental car and through to final payment, Scott was always there to answer my questions and guide me through the process; and I know Scott and his team do this for everyone, not just his brother. I go to Scott for all my insurance needs and I would highly recommend giving him a call if you are in need!"

Rock Roll

July 19, 2022

5  out of  5 rating by Rock Roll
"Professional prompt and courteous"

Rob Schupp

June 20, 2022

5  out of  5 rating by Rob Schupp
"Scott was really cool when I cold called him for a notarized letter. "Sure, I'm a notary," he replied. I went there, he did exactly what he said, and didnt charge me a dime. This is a really great guy who pays it forward and you can bet he's on your side when you're in a jam!"

Daniela Castro

April 29, 2022

5  out of  5 rating by Daniela Castro
"Michael R. Varble, Was very kind and helpful. He was able to provide me with a better insurance quote."

Jonathan Flynn

April 27, 2022

5  out of  5 rating by Jonathan Flynn
"I called State Farm to get insurance for a new car. I had been with Geico for 17 years and their prices were through the roof so I wanted to see what I could do. I got a really good price, better coverage and excellent customer service. Thanks Mike Varble and support staff. I am a happy customer!"

Nelson Vazquez

March 21, 2022

4  out of  5 rating by Nelson Vazquez
"Chyna was very helpful in solving any issues or concerns I had, as well as being a pleasure to speak to. Reason for the 4 stars is cause I had trouble with another agent getting back to me and communication issues. With that being said, I think it’s a fare rating being that them as whole make the company not individually."

karin leslie valeriano

March 16, 2022

5  out of  5 rating by karin leslie valeriano
"Michael R Varble helped me a lot with my car insurance, he explained everything about my insurance in detail. He is a very good agent, I recommend him."

Sandra Bryan

March 15, 2022

1  out of  5 rating by Sandra Bryan
"They r horrible never return calls they r hooible tim scott no good"

thevolpe2

March 8, 2022

5  out of  5 rating by thevolpe2
"The rate that he got me was much, much lower than anything I could find searching online."