Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dolores's Voorhees

Dolores's Voorhees

July 15, 2025

5  out of  5
rating by Dolores's Voorhees
"Nikki is absolutely amazing professional and great in her knowledge and expertise in insurance"
Profile photo of Kelly Wilson

Kelly Wilson

July 15, 2025

5  out of  5
rating by Kelly Wilson
"Chasity was extremely knowledgeable and patient while assisting me with my new policy. Thanks for being so kind Chasity!"
Profile photo of Sherisa Powell

Sherisa Powell

July 9, 2025

5  out of  5
rating by Sherisa Powell
"I called to get a auto quote from State Farm and Nick the insurance agent helped me out a lot with the insurance that I needed thank you Nick"
We responded:
"Thanks for the 5 star review. I am glad Nick was able to help you with your new insurance policies. Welcome aboard! "
Profile photo of S Alvarez

S Alvarez

July 8, 2025

5  out of  5
rating by S Alvarez
"I’m a new client to State Farm I couldn’t give you a honest review on the business part of things. However, I am pleased with the hardwork and dedication that my representative Astrid Pimental provided."
We responded:
"Thanks for the 5 star review regarding Astrid setting up your new policies with us. The rest of the team is dedicated to continuing the hard work and dedication as Astrid has done. Thanks and welcome aboard!"
Profile photo of ih

ih

July 3, 2025

5  out of  5
rating by ih
"We worked with Astrid who was knowledgeable, patient and diligent. We appreciate her finding us savings and helping us transition from our current policies to State Farm smoothly!"
We responded:
"Thank you for the 5 star review. I am glad Astrid was able to help you smoothly move over to State Farm and our agency. Welcome aboard, the entire team looks forward to helping you. "
Profile photo of Joan Espiritusanto

Joan Espiritusanto

July 2, 2025

5  out of  5
rating by Joan Espiritusanto
"I was looking for a quote for my car insurance, and Astrid contacted me and gave me an excellent quote. Good price, good service, and reliable. Thanks for your good communication and all the information provide"
We responded:
"Thank you for the 5 star review, Joan. I am happy that Astrid was able to help you with your auto insurance and provide you with valuable information. I know Astrid, and the entire team, strives to give everyone information to make the best decision when in comes to auto insurance as possible. Thank you for your business and trust in us. "
Profile photo of Sara Melia

Sara Melia

July 2, 2025

5  out of  5
rating by Sara Melia
"I heard great things about Nick at State Farm so I decided to open a policy with him and I was not disappointed! He helped me tremendously. Clear cut communication, very efficient and I felt very comfortable going with a policy that he was very knowledgeable of. I felt taken care of and am extremely happy with my decision. Has a great voice for sales. Good customer service is hard to come by, so I was very impressed. Thanks Nick!"
We responded:
"Hi Sara! Thank you for the 5 star review and kudos for Nick's ability to help you. Welcome to our Agency, we all look forward to helping you over the upcoming years with your insurance and financial services needs. "
Profile photo of yardley keshinover

yardley keshinover

June 26, 2025

5  out of  5
rating by yardley keshinover
"I very much enjoy having Scott Marxer as my Insurance Agent for the past four years or so. His practice is elite. He is a great communicator, he’s always accessible when you have a question, and he go above and beyond to make sure your coverage is curated to your preference. I highly recommend anyone needing insurance, reach out to him."
We responded:
"Thank you Yardley for the 5 star review. We all try our best to bring value and understanding to our policyholders, like you, when it comes to your insurance, risk management and financial service needs. Appreciate the review, recommendation as well as your business and trust. Thanks. "
Profile photo of vinlethal1

vinlethal1

June 26, 2025

5  out of  5
rating by vinlethal1
"Chasity was amazing! One of the best interactions I have ever had. High quality customer service. The best!! Woman deserves a promotion a raise. Such a charismatic, caring service."
We responded:
"Thank you for the 5 star review and kudos to Chasity for customer service she provided you. "
Profile photo of Riitta Blue

Riitta Blue

June 21, 2025

5  out of  5
rating by Riitta Blue
"Nick at State Farm was very nice and helpful, I truly recommend him as your insurance agent."
We responded:
"Thanks for the 5 Star review and kind works about Nick. We appreciate your endorsement! "
Profile photo of Patrick Hart

Patrick Hart

June 14, 2025

1  out of  5
rating by Patrick Hart
"Staff lacks communication, no one calls back unless it’s to make a sale, raises prices every 3 months without warning and without harsh inquiries. My sister totaled her car and got paid out half of the cars value based on the links we sent them for comparison. Ghosted her after links were sent so she was forced to accept there lowball of a payout to get a new car. Would not recommend to anyone, I was with them for 3 years could have saved thousands. Got better coverage elsewhere for almost 50% of the cost."
We responded:
"Patrick, sorry you feel that way as I see many services activities and communications over the years with you and my office as well as recently. Some companies don’t do any initial underwriting on new policies and do so on the first or second renewal. We have many tell us they experienced a substantial rate increase when this happens. Rates can fluctuate from company to company or on renewals for many factors. Right now, many of them are due to market conditions and a huge increase in cost of claims. Thanks for your business and we will continue to be here supporting our community if you need us in the future. "
Profile photo of Sobeida Carrion

Sobeida Carrion

June 12, 2025

5  out of  5
rating by Sobeida Carrion
"Nick at State Farm is amazing! He was super helpful, patient, and made everything so easy to understand. I felt confident and well taken care of throughout the whole process with personal and business insurance. Highly recommend working with him if you’re looking for a reliable and knowledgeable insurance agent!"
We responded:
"Thanks, Sobeida, for the 5 star review and feedback on Nick. We happy you trust us with your personal and business insurance needs. Thanks."
Profile photo of Mark Smith

Mark Smith

June 11, 2025

5  out of  5
rating by Mark Smith
"Scott , I recently purchased a whole life policy from Chasity at your office. She was very helpful in finding me the coverage I wanted at a price that was reasonable. Thanks Chasity!"
We responded:
"Hi Mark and thank you for trusting us with your life insurance needs. Glad to hear Chasity was able to help you and you now have permanent whole life insurance coverage! "
Profile photo of Jasmine Sullivan

Jasmine Sullivan

June 4, 2025

5  out of  5
rating by Jasmine Sullivan
"Nick was awesome"
We responded:
"Thanks for the 5 star review. I am glad Nick was awesome in your opinion and appreciate your feedback and business. "
Profile photo of Terence Wilson

Terence Wilson

May 29, 2025

5  out of  5
rating by Terence Wilson
"I just wanted to say thank you to Chasity for the excellent customer service she did while helping me with changes to my auto policy. She was very kind and helpful in assisting me with the purchase of my new car and even followed up after it was done to insure everything was correct. Great job Chasity, she deserves a raise Scott...."
We responded:
"Thanks, Terence, for the 5 star review and kind words regarding Chasity helping you with your auto insurance policy. I will make sure she knows your feedback and we will see about that raise ..lol"
Profile photo of Javonne Moore

Javonne Moore

May 23, 2025

5  out of  5
rating by Javonne Moore
"Thank you Nikki and Chasity for both helping me with my life insurance. Easy going process and they were both very nice people. Make sure to stop in and ask for them during your visit!"
We responded:
"Thank you for the 5 star review, Javonne. Glad Nikki and Chasity could help you with your life insurance. Thank you for your trust. "
Profile photo of Steve Mittermaier

Steve Mittermaier

May 15, 2025

5  out of  5
rating by Steve Mittermaier
"I've had multiple cars and home insurance for more than a decade with Scott's office. They've gone out of their way for me and my family on multiple occasions. I recently bought a new truck and contacted the agency to get the binder. I worked with Chasity, who was easy and efficient to talk with on the phone, and turned around my request faster than I thought possible. It was a great experience, and I would gladly do it again."
We responded:
"Thank you for your 5 star review, Steve. I appreciate you and your families' business over the years. I will pass on the kind words to Chasity as well. "
Profile photo of Rhonda Parker

Rhonda Parker

May 10, 2025

5  out of  5
rating by Rhonda Parker
"It has been a pleasure doing business with State Farm. I’m impressed with Chasity’s friendly manner & timely response in handing inquiries."
We responded:
"Thanks for the 5 star review, Rhonda. Chasity is very friendly and thank you for recognizing that in her. "
Profile photo of Nick Legname

Nick Legname

May 9, 2025

5  out of  5
rating by Nick Legname
"Scott Marxer and his team have been my insurance agent for the last 10+ years. I have multiple cars and my home insured with them. They have always gone above and beyond to be helpful and informative with all my insurance needs. Most recently I called to get a car registered last min while on the way to the dmv. Chasity quickly got my policy together and I was able to get the car on the road promptly. Anytime I call I'm greeted with a happy and ready voice on the other end of the line. THANK YOU!"
We responded:
"Thanks for the 5 star review, Nick, and your business over the last decade. It is our privilege to be here for you and I will share your nice words about Chasity with her. Thanks."
Profile photo of gwen hobson

gwen hobson

May 8, 2025

5  out of  5
rating by gwen hobson
"Worked with Astrid and Chasity who were both phenomenal in their roles to get me the lowest premium after an accident."
We responded:
"Thanks Gwen for the 5 star review and kind words about Astrid and Chasity. We appreciate your business and trust. "
Profile photo of Zakiyah Maynard

Zakiyah Maynard

February 12, 2025

5  out of  5
rating by Zakiyah Maynard
"Astrid P was an absolute delight. She was warm, caring and patient. She was very informative and offered the best quote and with as many discounts as she could give me. I’m more than satisfied and she’s a five star hire! Great job Astrid! You’ve found your purpose❤️"
We responded:
"Thanks for the 5 star review, Zakiyah, and kudos for Astrid's assistance setting up your new policies with us. Appreciate your trust and business. "
Profile photo of jacob prater

jacob prater

January 22, 2025

5  out of  5
rating by jacob prater
"Thanks to Nikki for always helping me with my insurance needs always fast and easy when I have any questions she’s always there to answer them means a lot to me that State Farm and Nikki are always on my side Thank you!!"
We responded:
"Thanks for the 5 Star review, Jacob. I will make sure Nikki knows of your kind words and appreciation for her taking care of your insurance needs. Thanks again! "
Profile photo of Ian P

Ian P

December 21, 2024

3  out of  5
rating by Ian P
"They’re slow with check refund requests but their agents are somewhat helpful depending on who helps you."
We responded:
"Hey Ian, thanks for the feedback. Unfortunately it does take time for underwriting to process things, then for billing to be notified and your account to be updated and then a refund check issued. For our part, we submit the proper documentation over immediately. Let us know if you'd like to talk more about your specific case. "
Profile photo of Dave Vannostrand

Dave Vannostrand

December 6, 2024

2  out of  5
rating by Dave Vannostrand
"So when they call you namely Ellen or u send a email to her she never answers.then when u text them like they say they don’t respond.i sent 7 emails to 2diffrent people and not one answer sent a texts and no answer. So to reach them is worse then trying to reach the White House"
We responded:
"Hey Dave - sorry you feel that way as I do see the correspondence with the office and would be happy to discuss further. Give the office a call to set a time we can speak. Thanks. "
Profile photo of Alexis Mills

Alexis Mills

November 4, 2024

5  out of  5
rating by Alexis Mills
"Scott & his team are wonderful! Working with his agency has been such a excellent experience. Scott & his staff are extremely knowledgeable and always looking out for my best interest which of course is the best plan for the best price. I am so happy to have them as my broker and would highly reccomend them."
We responded:
"Thank you for the 5 Star review and kind words, Alexis. We believe making sure we have the best interest of all our policyholder first and foremost is the best way to conduct business. Thank you for your trust in us. "