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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victoria Johnson

September 4, 2026

5  out of  5
rating by Victoria Johnson
"Nikki has been such a pleasure to work with.
Very educational and prompt, exactly what I have needed."
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Scott Bernhard

September 1, 2026

5  out of  5
rating by Scott Bernhard
"This is add on to my original post today December 18th 2025. The defensive driving certificate never arrived but Ellen was awesome to remind me to submit not to lose my discount. Well this was so helpful that Chasity found me even greater savings and called me with this incredible news. Money is flying out over the holidays. Chasity looked closer at the situation and worked her magic. She called me personally with a Christmas gift. Savings. My other company never called to help me. Scott Marxer hires the best. I am so grateful to Ellen and Chasity for helping me. Scott was honest about one point saving more with the other company. Short lived. Regret not going with State Farm and having Scott and his team being there for me. What a great news on a lousy day otherwise. Brighten the day and holidays. Thank you Chasity and Ellen. My great friend Scott helping my family even after being in school together.

First of all Scott Marxer has been the most respected and honest person I know. He honestly told me to continue with my coverage. But things change and I remembered him doing best by me. I contacted Astrid and she did the best to help me after having some unfortunate situations. She increased my coverage for less. So pleased and feeling valued. Scott has the best in Astrid. Scott was a team player when we grew up together and continued in his livelihood as being their as good neighbor. Nikki helped me get my cards immediately as well. State Farm is really there for you. Astrid went all out for me. It would not have mattered knowing the Amazing Scott Marxer. She does for all. All staff are working hard when it is a holiday. Many on their way home. Not them ready to assist. Thank you Scott Marxer and your staff especially Astrid for protecting my family at reasonable cost. Definitely saved and more protection.
I have to add more to 5 stars today 2/18
Nikki helped me with something should have done by my previous company done in a phone and email. Then yesterday I looked into adding a new vehicle. Chasity answered all my questions in minutes. Amazing coverage and lower price than expected. Every time I call or stop by the staff address or fix immediately. Owner came out to thank me. I thanked him and his staff. My rates at my previous company went up. No notice. No call. I get calls, emails and mail asking how they can do more. So happy with the service. I have to commend them all.

I wanted to update since Agency 2026. I had the pleasure of Chasity adding my 17 year old to my policy. We saved so much more than expected with only 100s instead of thousands. Chasity is so patient with me. I didn't follow up. Chasity did.I met her on person and Scott Marxer on the way out. I told him Chasity was awesome and his whole team. They answer calls,texts, emails and actually care about my family while saving money for the best coverage. I recommend Scott Marxer State Farm to all . I don't give reviews lightly. When excellent I typically give all credit. Thank you 😊"
We responded:
"Hey Scott, thank you so much for kind words and 5 star review. I am glad Astrid and Nikki were able to help you and make sure you feel comfortable moving your insurance to us and State Farm. Glad you thought of me and my agency when things changed on your end as well, thank you. It's a privilege to have your business and trust. We are all here to help moving forward. Happy Thanksgiving to you and your family! "
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Sebastian Saltos

August 25, 2026

5  out of  5
rating by Sebastian Saltos
"Lo mejor en darte detalles sobre tu aseguranza muy recommendable"
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Rich A

August 20, 2026

5  out of  5
rating by Rich A
"Nikki was a great. She goes above and beyond to help you and solve and issue that might come up."
We responded:
"Thanks for the 5 star review Rich. It is great to hear Nikki is achieving our call of making sure you understand your insurance and how to solve problems that might come up. Thank again! "
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Michael Baker

August 19, 2026

5  out of  5
rating by Michael Baker
"Nicole is very professional and a pleasure to do business with."
We responded:
"Thanks, Michael for the great review. I would love to hear how we can take that 4 to 5 star for you! Thank you! "
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Patricia Murphy

August 19, 2026

5  out of  5
rating by Patricia Murphy
"Great experience with Nikki. Everything went smoothly!! She helped me get my car insurance and a quote. Thank you!!"
We responded:
"Thanks Patricia for sharing your experience with Nikki and our office. Glad to hear she help you with your car insurance and it went smoothly. Thank you. "
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Ali Asger

August 18, 2026

5  out of  5
rating by Ali Asger
"I have been with state farm form almost t years and have been always in support with all you need . Thanks to Nikki she is outstanding on his work ."
We responded:
"Hi Ali. First thank you for being a customer for so long, myself and my team appreciate it greatly. I also thank you for the 5 star review and recognizing Nikki for her outstanding work for you. Thanks! "
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Jonathan Kunzer

August 14, 2026

5  out of  5
rating by Jonathan Kunzer
"Nikki from Scott Marxer State Farm not only made my experience and switch seamless but really educated me on what insurance is all about. She’s knowledgeable, shows great expertise in the field and was over all amazing to work with. Highly recommend!!"
We responded:
"Hi Jonathan and thank you for the 5 star review. I am happy to hear Nikki made switching your auto insurance to us seamless and easy. I appreciate your recommendation and trusting us to manage not only your auto risk but mortgage risk. Thanks! "
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Steve Quackenbush

August 14, 2026

5  out of  5
rating by Steve Quackenbush
"Nikki is always professional. No matter what my problem is, she makes it go away."
We responded:
"Thank for the great words and feedback on how Nikki was handled your situation. We love the 5 stars as well. I appreciate your business over the years and trust in our team. Thanks. "
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Matt Doherty

August 14, 2026

5  out of  5
rating by Matt Doherty
"Nikki Baker provided exceptional, personalized service and made the entire insurance process incredibly easy to understand. Her professionalism and dedication to finding the best coverage gave me complete peace of mind."
We responded:
"Hey Matt - thanks for the 5 star review and words about Nikki. Making insurance easy and understandable is our goal and why we exist. Thank you! "
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Rodney Santiago

August 12, 2026

5  out of  5
rating by Rodney Santiago
"Scott Marxer’s team is great. Just worked with Chasity Long on getting some insurance for a vehicle and she was so responsive and quick to get me the results I wanted. Through email and text I was always informed. Thank you Chasity!"
We responded:
"Thanks, Rodney, for the 5 star review your trust over the years. I am happy to hear Chasity did a great job for you in setting up a new vehicle for you. And thanks for recognizing our team in general. Have a great day! "
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mike e

August 12, 2026

5  out of  5
rating by mike e
"I talked to Zuleyka and I rarely ever take the time to give reviews after whatever type of service. she was so pleasant and fun to talk to; she deserves 10 stars. she was very helpful and explained things very simply and easy to understand for someone like me. I was in a bad mood before I called and I hung up feeling good. if there is a job advancement position available, I'd promote her immediately."
We responded:
"Thanks, Mike! I am happy to hear your great feedback regarding Zuleyka. We will talk to Google about making this 10 stars instead of 5. LOL. Thank you so much for your trust and confidence in us. "
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Aleya Thomas

August 12, 2026

5  out of  5
rating by Aleya Thomas
"Nikki was absolutely amazing to work with she helped me with everything I needed"
We responded:
"Thank you Aleya for the great review about Nikki and 5 stars. I appreciate your feedback and trust in us. "
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Scott Sackett

August 12, 2026

5  out of  5
rating by Scott Sackett
"Zuleyka is a valuable worker at State Farm. She had all the answers to my question's and responded back in a timely fashion if she needed to look into things I needed. Mr.Marxer should be very happy to have such a great employee working for him."
We responded:
"Hey Scott - thanks for the 5 star review and kind words about Zuleyka. I am glad she was able to come through for you just like Drake back in the day. Appreciate your business and trust. "
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Carmen Ojeda

August 12, 2026

5  out of  5
rating by Carmen Ojeda
"Muchas gracias por mi cotización muy buen servicio gracias el agente Astrid Pimentel"
We responded:
"Gracias Carmen! "
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Tiffiny Burpo

August 11, 2026

5  out of  5
rating by Tiffiny Burpo
"Thank you Nikki Baker for all your help and expertise! Getting a new car can be challenging and navigating the insurance and DMV is hard ! Nikki was amazing 🤩"
We responded:
"Thanks, Tiffiny. I am happy Nikki made your life easy. Congratulations on the new car! We are here to help moving forward too. "
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Stephanie Skidmore

August 11, 2026

5  out of  5
rating by Stephanie Skidmore
"We work with Nikki and she is amazing. Very knowledgeable and helpful. Always there when you need her whether it be in person, on the phone or text. Whenever I need something she has it to me literally instantly every time. If you want, someone who knows their stuff, treats you like a person with a name instead of just a client with a number, is there when you need someone then definitely call and ask for Nikki!"
We responded:
"Thank you Stephanie for the 5 star review. So happy to hear your feedback and kind words regarding Nikki's attention and service levels you have experienced. I appreciate your business and trust over the years. "
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Nelson Martinez

August 7, 2026

5  out of  5
rating by Nelson Martinez
"Very professional and helpful
Thank God for putting someone like zulayka Rivera
In my corner she has been a blessing very helpful and professional always..5 stats is to little for what she really deserves 👍👍👍👍👍👍👍👍👍👍"
We responded:
"Thanks for the 5 star review, Nelson. Happy we provided you with not only a helpful service but professional one. "
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Óscar Morales

August 6, 2026

5  out of  5
rating by Óscar Morales
"Calidad de experecia profesional
Zuleika rivera"
We responded:
"Gracias, Oscar!"
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Danasha Ollivierre

August 4, 2026

5  out of  5
rating by Danasha Ollivierre
"Extremely wonderful customer service, Astrid was so helpful and I truly appreciate her going over my future bills with me. She was extremely kind and patient with me and I am so thankful for her help!! I called for a quote and within an hour or so I had a policy 😁😁"
We responded:
"Hello Danasha! Thank you for being a new customer and placing your trust in Astrid and our team. I am happy to hear we made thing easy! "
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Claudia Lam

August 4, 2026

5  out of  5
rating by Claudia Lam
"I would like to thank so much Zuleyka Rivera, she was detail giving information and helping with her outstanding professionalism."
We responded:
"Thanks, Claudia, for the 5 star review. I am happy Zuleyka was able to help you with your auto insurance in a professional manner. Thank you. "
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Allan Moreno

August 4, 2026

5  out of  5
rating by Allan Moreno
"satisfied with the service"
We responded:
"Hey Allan - thanks for the 5 star review and allowing us to hep with your auto insurance. Much appreciated. "
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Lauren Pasternak

August 3, 2026

5  out of  5
rating by Lauren Pasternak
"Nikki Baker is such a wonderful agent, I absolutely LOVE working with her. She has helped me in so many situations already and is always so responsive when I need her. She has helped guide me through multiple registration and insurance procedures and always makes things so easy for me. She's the best- highly recommend working with her!"
We responded:
"Hey Lauren. Thank you so much for the review and wonderful words about the service Nikki has provided. I am thankful for your business and trust."
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Seirra Lester

August 3, 2026

5  out of  5
rating by Seirra Lester
"Nikki is ABSOLUTELY incredible! I’m a young women and insurance was NEVER taught to us in school so things can be confusing but Nikki takes the time to address every question you could have! Been with this branch since I was 16 and wouldn’t change it!"
We responded:
"Hi Seirra and thank for the 5 star review. I am happy that Nikki helped you and made things understandable for you. We are all here to help you when you need it. I appreciate your loyalty! Thanks. "
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Kenneth Elliott

July 31, 2026

5  out of  5
rating by Kenneth Elliott
"Very Happy with the service I receive anytime I need something addressed. Nikki Baker is always my go to anytime I need to make adjustments or just have questions. I wish more companies employed people like her."
We responded:
"Hi Kenneth. Thank you for the opportunity to help you with your insurance needs and the 5-star review. Thank you for recognizing Nikki for her ability to help you at a high level. I appreciate your business and trust in my agency. Thanks again."