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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Blocker

March 11, 2026

5  out of  5
rating by Michael Blocker
"Chasity was so friendly and helpful when I called. Normally when I call the people are not warming on the phone. She was nice and because of her I will continue to do business."
We responded:
"Hi Michael and thank you for the great review and kind words regarding Chasity. We appreciate your trust. I will make sure Chasity knows and if you need any additional help with your auto insurance let us know! "
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Tamara

March 9, 2026

5  out of  5
rating by Tamara
"I recently switched my car insurance to State Farm ( Scott Marxer) from years of going through a broker. Miss Chasity worked with me, explained a lot that I didn’t know, she also saved me $100! She had everything ready for me and took care of the paperwork so I didn’t have to do anything with my old insurance broker. I recommend going to State Farm Scott Marxer on violet Ave! Thank you again Chasity, your one of the best!"
We responded:
"Hi Tamara! Welcome to our agency and thank you for trusting us to help you with your auto insurance and property insurance! I appreciate the great review and word for Chasity, we all strive to make things easy as well as help you make the right choices in managing your risk. Again, thank you and welcome!!"
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Scott Bernhard

February 18, 2026

5  out of  5
rating by Scott Bernhard
"This is add on to my original post today December 18th 2025. The defensive driving certificate never arrived but Ellen was awesome to remind me to submit not to lose my discount. Well this was so helpful that Chasity found me even greater savings and called me with this incredible news. Money is flying out over the holidays. Chasity looked closer at the situation and worked her magic. She called me personally with a Christmas gift. Savings. My other company never called to help me. Scott Marxer hires the best. I am so grateful to Ellen and Chasity for helping me. Scott was honest about one point saving more with the other company. Short lived. Regret not going with State Farm and having Scott and his team being there for me. What a great news on a lousy day otherwise. Brighten the day and holidays. Thank you Chasity and Ellen. My great friend Scott helping my family even after being in school together. First of all Scott Marxer has been the most respected and honest person I know. He honestly told me to continue with my coverage. But things change and I remembered him doing best by me. I contacted Astrid and she did the best to help me after having some unfortunate situations. She increased my coverage for less. So pleased and feeling valued. Scott has the best in Astrid. Scott was a team player when we grew up together and continued in his livelihood as being their as good neighbor. Nikki helped me get my cards immediately as well. State Farm is really there for you. Astrid went all out for me. It would not have mattered knowing the Amazing Scott Marxer. She does for all. All staff are working hard when it is a holiday. Many on their way home. Not them ready to assist. Thank you Scott Marxer and your staff especially Astrid for protecting my family at reasonable cost. Definitely saved and more protection. I have to add more to 5 stars today 2/18 Nikki helped me with something should have done by my previous company done in a phone and email. Then yesterday I looked into adding a new vehicle. Chasity answered all my questions in minutes. Amazing coverage and lower price than expected. Every time I call or stop by the staff address or fix immediately. Owner came out to thank me. I thanked him and his staff. My rates at my previous company went up. No notice. No call. I get calls, emails and mail asking how they can do more. So happy with the service. I have to commend them all."
We responded:
"Hey Scott, thank you so much for kind words and 5 star review. I am glad Astrid and Nikki were able to help you and make sure you feel comfortable moving your insurance to us and State Farm. Glad you thought of me and my agency when things changed on your end as well, thank you. It's a privilege to have your business and trust. We are all here to help moving forward. Happy Thanksgiving to you and your family! "
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Josephine Engle

February 13, 2026

5  out of  5
rating by Josephine Engle
"Astrid and Lizette have both been courteous, knowledgeable and extremely helpful during the change of insurance process."
We responded:
"Welcome aboard Josephine. Thank you for your review and feedback regarding Astrid and Lissette. We are all here to help whenever you need us and appreciate you choosing our agency! "
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Emily Mackay

February 12, 2026

5  out of  5
rating by Emily Mackay
"I have the BEST insurance company! I’ve had nothing but amazing and honest representatives from day one. When I first signed up with State Farm, I worked with Astrid and she was absolutely wonderful. She made the entire process easy and stress-free. After my accident, I started working with Chasity, and I just have to say — she is AMAZING. She is honest, friendly, and truly personalizes every interaction. I tend to have a million questions, and Chasity is always patient, thorough, and kind. She really goes above and beyond. This insurance company has been such a breath of fresh air — lower rates, better customer service, and genuinely honest reps. Hey Scott,😊 — you’re super lucky to have these two on your team!"
We responded:
"Hi Emily! Yes I agree and we are super luck to work with policyholders like you who value our efforts and take the time to allow us to help. We all look forward to being here for you for years to come and appreciate your business and feedback. Have a great weekend! Thanks again. "
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ASHLEY COHEN

February 11, 2026

5  out of  5
rating by ASHLEY COHEN
"NIkki has been very helpful and patient with me thru this experience! Great agent"
We responded:
"Hi Ashley! Thank you for the 5 star review and words about your experience with us and Nikki specifically. We appreciate you and your business. "
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Claude Parker lll

February 10, 2026

5  out of  5
rating by Claude Parker lll
"Chasity was very professional and informative to the concerns I had regarding my policy. I would recommend driver's to State Farm."
We responded:
"Thanks, Claude, I am happy to hear Chasity helped you understand your policy better. We appreciate your business and trust. "
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Geneo Coston

February 6, 2026

5  out of  5
rating by Geneo Coston
"Amazing experience from start to finish. Chasity is friendly, professional, and truly cares about what she does. Will highly recommend to anyone and everyone!"
We responded:
"Geneo - thank you for the 5 star review and feedback regarding Chasity and her performance in assisting you. We appreciate the recommendation and business. Thanks! "
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Quan Scaping

February 5, 2026

5  out of  5
rating by Quan Scaping
"Shout out to Nikki T for having great customer service I was giving her a hard time because I was frustrated an she remained calm and did her best to resolve the problems I had thank you again"
We responded:
"Thanks for the shout out to Nikki and for the 5 star review. I am glad we were able to help you and look for a resolution to your challenges. We are all here to help you the best we can. Thanks again for your business and trust. "
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Patrick Hart

February 4, 2026

1  out of  5
rating by Patrick Hart
"Staff lacks communication, no one calls back unless it’s to make a sale, raises prices every 3 months without warning and without harsh inquiries. My sister totaled her car and got paid out half of the cars value based on the links we sent them for comparison. Ghosted her after links were sent so she was forced to accept there lowball of a payout to get a new car. Would not recommend to anyone, I was with them for 3 years could have saved thousands. Got better coverage elsewhere for almost 50% of the cost. (Edit2/4/26) I’ve been with another company for months and they have decreased my payment monthly!"
We responded:
"Patrick, sorry you feel that way as I see many services activities and communications over the years with you and my office as well as recently. Some companies don’t do any initial underwriting on new policies and do so on the first or second renewal. We have many tell us they experienced a substantial rate increase when this happens. Rates can fluctuate from company to company or on renewals for many factors. Right now, many of them are due to market conditions and a huge increase in cost of claims. Thanks for your business and we will continue to be here supporting our community if you need us in the future. "
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Lenny

January 29, 2026

5  out of  5
rating by Lenny
"To whom it may concern Nikki Baker at Scott Marxers agency is one of the most professional insurance agents I have had the pleasure of working with. She is courteous, knowledgeable and efficient. Where others take hours or days she took minutes. She is an example for others to strive to be. She deserves a big raise!! Best of luck in the future and keep up all your hard work!! Thank you, Lenny"
We responded:
"Hey Lenny, thank you for the 5 star review and kind words about Nikki. We all appreciate your business and allowing us to help you for many years with you business insurance, auto insurance and renters among other things. Much appreciated and thank you again. "
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Nelson Martinez

January 20, 2026

5  out of  5
rating by Nelson Martinez
"Very professional and helpful"
We responded:
"Thanks for the 5 star review, Nelson. Happy we provided you with not only a helpful service but professional one. "
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Ana Martinez

January 19, 2026

5  out of  5
rating by Ana Martinez
"Excellent customer service from Astrid, she helped me get insurance for my cars, she made the whole process very easy. I definitely recommend her"
We responded:
"Thanks for a great review and words about how well Astrid helped you. I am glad we were able to take care of your car insurance need and even happier to hear the process was smooth and painless. Thank you for your business! "
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Elaine Johnson

January 19, 2026

5  out of  5
rating by Elaine Johnson
"I am new to the state of New York, and nobody had taken time to explain to me the nuances of New York State insurances. Astrid was very clear, concise and comprehensive going through both the auto and the home policies that a previous different Insurance person from a different company had not bothered to do. I changed to Astrid because she was referred to me And came with Great references from other customers and because of her excellent customer service attitude. She Made it to business to make the transition from one insurance company to another easy. She was polite, positive and cheerful and delightful to deal with. She gave me options that I didn’t know about and explained how things would work. I am looking forward to working with her and State Farm."
We responded:
"Hi Elaine! I wanted to thank you for such a great review and appreciating the fact Astrid took the time to explain coverage and your options. We all strive to do that with all our potential and existing customers so that you understand the choices and how best to manage your risks. Thanks again and thank you for being a new customer!"
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peter whitton

January 17, 2026

5  out of  5
rating by peter whitton
"Adris was very heilpfull and expedited my new polcy"
We responded:
"Thanks for the 5 star review, Peter. I am glad Astrid was able to help you and get things done efficiently for you. Welcome! "
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Barry greenbaum

January 7, 2026

5  out of  5
rating by Barry greenbaum
"I would like to thank Chasity from State Farm insurance for being so friendly knowledgeable and patience helping me settle the problem"
We responded:
"Thanks, Barry, for the 5 star review. I am happy to hear Chasity was able to help you settle what you were dealing with. We all appreciate your business and look forward to continuing to help you "
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Lindsay Averill

January 7, 2026

5  out of  5
rating by Lindsay Averill
"Amazing staff very helpful. Chasity was very helpful and patient with me and was able to help me out with some good driver discounts and rates for my policy. Would highly recommend!!"
We responded:
"Hi Lindsay and thank you for singling out Chastity for how she helped you as well as the 5 star review. I appreciate your business and trust over the years! Thanks. "
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SIMONE LEATHERS

January 5, 2026

5  out of  5
rating by SIMONE LEATHERS
"Show absolute professionalism"
We responded:
"Thank you Simone for the kind words and 5 star review. We are very happy to have helped and get you better protected. Thank you for trusting us to protect you and your family. "
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Edward Thomas

December 22, 2025

5  out of  5
rating by Edward Thomas
"Great service from Chastity Long at the Scott Marxer Agency"
We responded:
"Thanks, Edward, for the kudos for Chasity and 5 Star Review. We appreciate you allowing us to help you with your auto insurance needs. Have a Happy Holiday Season. "
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Kimberly

December 16, 2025

5  out of  5
rating by Kimberly
"Our insurance representative Astrid is the best. Very knowledgeable and very helpful!!"
We responded:
"Thank you for the 5 Star Review, Kimberly. I am happy to hear Astrid shared her knowledge which was helpful to you. We all appreciate your business and trust and look forward to continuing to help you manage your risks. "
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Kenneth Reynolds

December 12, 2025

5  out of  5
rating by Kenneth Reynolds
"My insurance representative Astrid, was amazing. She was knowledgeable, kind and understanding. She was able to give me a policy that crushed the competition. Astrid spent numerous calls with me working until we got to the exact right policy for me. Highly recommended!"
We responded:
"Thanks for the 5 star review and kind words. Astrid does a great job and glad you experienced it. Thanks for your business, trust and recommendation! "
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divesh mehra

December 3, 2025

5  out of  5
rating by divesh mehra
"Scott is great to work with and got us sorted on our insurance in a matter of hours. His quote was also a lot more competitive than what we were paying Geico."
We responded:
"Thank you Divesh for the 5 star review and kind words. So happy we were able to help you with your car insurance and get you over to State Farm. Look forward to helping you more in the future. Thanks again for your business and trust. "
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Samantha Fernandes

November 20, 2025

5  out of  5
rating by Samantha Fernandes
"Chasity C is amazing Professional 100% satisfied"
We responded:
"Thank you for the great review and feed back on Chasity. I am happy she exceeded your expectation and you are satisfied. Thank you for your business. "
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Naveed Saroyia

October 25, 2025

5  out of  5
rating by Naveed Saroyia
"I walked in to the office and was greeted respectfully and was asked to wait for an associate to be available. While I was waiting the Owner of the agency passed by and he said hello to me. About 10 minutes later Eric came to me and said how can I help and offered me coffee or water . I said I am ok for now then I started talking about the situation and explained the reason for my visit. He started working on it, during that process he made a very lengthy call to help resolve the issue. He spent almost 1&1/2 hour with me and was very diligent and helpful and finally was able to resolve the issue at hand. I thanked him for his excellent customer service. While waiting there an other agent passed her name is Astrid who has previously worked with me offered me a cup of coffee which I accepted. She made a cup of coffee and I enjoyed that while Eric was helping me. it was very nice of her and even she did not have to do that because someone else was helping. It shows that everyone there take good care of their clients and is good team work. Finally, I want to thank everyone who made my visit worthwhile. Naveed Saroyia Hyde Park, NY Hyde Park, NY"
We responded:
"Thanks, Naveed, for the 5 star review and for sharing your experience with the Agency. We all want to make everyone feel welcome and help to the best of our abilities. We all appreciate your business and trust in us. Thanks again! "
Profile photo of - Danny James -

- Danny James -

October 24, 2025

5  out of  5
rating by - Danny James -
"Nick was knowledgeable professional efficient and fast. He also demonstrates understanding and patience made the whole process very easy."
We responded:
"Thanks, Danny, for letting us help you with your auto insurance. I am glad Nick was able to assist you with easy and knowledge. Welcome! "