State Farm® Insurance Agent Scott Marxer

"I purchased a car insurance from a lady that call Astrid Pimentel she’s an Insurance Account Representative, I be having issues with the policy,every time I called her that I can fix the issue she keep saying stuff that has nothing to do with with what I asked her while she’s the one that sold me the policy,she’s very unprofessional she’s can’t even doing her job right, Definitely I don’t recommend anyone come to this agency nobody shouldn’t treat like this specially as a user they violated my right,imagine how many people went through this bad experience"

"Franklin Vargas was very helpful in relating to me what is covered under my policies that just renewed. He offered that I should look into taking the Safe Driver feature which could save me a great deal on my premiums as well as a NYS Safe driver course for an additional premium discount that I can take online rather than having to sit in a room for 6 whole hours. He was able to answer the questions that I had and also tell me a little about Life Insurance as an option should I want to borrow against a policy to help with purchasing a new car - which I have to research further but still being told it is a possibility. I appreciate his level of service he provided."

"Excellent customer service, Astrid is great & she got me the best deal."

"I was very happy with the service I received from Nikki at State Farm today. Everyone at Scott Marxer Office seemed to do their best to help me with my situation, and I was very happy for all the informative information they provided. Thanks again."

"Very dedicated helpful team. Always available to assist."

"Nikki answered my call with a request and it was done before we got off of the phone. Astrid, the woman I got to work with during car insurance shopping, quoted me at nearly 37 to 50 percent less than all of the numerous quotes I previously was assigned to for exact same coverage. Plus incentives. Easy, quick experience with pleasant staff. It's been a surprisingly nice resource, and right in town."

"Aaron was great help today! I appreciated him explaining my problems and solutions in full detail. He was very polite from the beginning to the end thank you for your share of wisdom as well."

"I highly recommend this office excellent service Scott and Junior are the best ever!!! Thank you!!! :)))"

"Job well done by Nikki. She always makes sure my family is covered."

"Best of the Best! Aaron is fantastic! Couldn't be more happier with the service he and his team provides!"

"Thank you so much, Nikki , Scott, Junior , Latif, These representatives are always ready to take any questions I have . Thankyou again"

"Had a heart attack came out the hospital and this company straight up abandoned me and will not take my business wow . All I have to say ."

"I've been with Scott for quite a few years, and I've gotta say, the professionalism has been a bit hit or miss. One of my biggest gripes is that promised callbacks were rarely ever received. Today, I spoke with an agent I believe is named Lateef. The call started off friendly, but he was very dismissive and became argumentative. Lateef seemed to have all the answers before I could finish a sentence, insisting I continue to pay for a policy on a car that wasn't mine anymore—the car now belongs to my wife who already has taken out her own policy on this vehicle. After a back-and-forth, (consisting mostly of him speaking over me) he aggressively insisted he would check with billing and get back to me. Later in the day, that charge magically disappeared from my upcoming bill. I never received a follow up call from Lateef. After dealing with this last interaction, I'm waving goodbye to Scott and his team and working with a new State Farm insurance agent."

"Nikki and Suzanne where excellent. Answered and provided me with everything I needed. Went way out of there way to help me with everything that I wanted. Went beyond I feel what is required of them to help me. Would recommend them to anyone. Love there manners and how they treated me"

"Had a great experience with Nikki from Scott Marxer State Farm 👍👍👍👍👍"

"Scott and all his staff are very good in their field and customer service, especially Nikki Baker with her interpersonal skill and attention to details for customers. Thank you everyone!"

"Scott is the absolute best insurance agent. He always has time to sit with me and answer all my questions, review my policies and give me peace of mind! Make sure you go to him for your life insurance needs, State Farm has the best options, he will make sure your loved ones are taken care of!"

"Friendly professional office staff"

"Very thankful to have Scott as my agent. Have had him for years and will continue to keep Scott in my corner!"

"Scott provided exceptionally detailed. I had his undivided attention and he had mine. Scott was very knowledgeable with the information he provided and answers to my questions in the end I was pleased and switched my auto insurance to State Farm. Thank you Scott"

"Great customer service!"

"Astrid really helped me set up my car insurance premium and I feel that my case was fairly confusing to figure out. She is also very responsive and still assists me with any questions promptly by email."

"Astrid Pimentel is a great representative . Has been very helpful 🙂"

"This office goes above and beyond to help me with my insurance questions and needs!! They have guided and supported me through some very difficult times! I feel very comfortable calling and leaving a message as I know I will be called back. Thank you all."

"Quick & easy policy update with Astrid! Happy to work with her!"